In Part I of this two-part article, I explained why the website accessibility market is confusing. Now let’s discuss the main problem with the marketplace: misalignment. Most website owners (in the United States) are seeking out web accessibility services to respond to or prevent litigation. Stated another way, systematic…

ADA website litigation is what drives most buyers into the website accessibility market, but once buyers start researching which products and services to go with, things get tricky. One reason is because the sellers vary greatly in what they’re offering. All of the products and services have the common…

Website owner / operators from the smallest restaurants in California to globally recognized corporations are frustrated with “ADA website” litigation. They get sued. They get an audit. Some work is done. And they get sued again. Why are they still being sued? Because they’re not remediating or fixing the accessibility…

If you think about it, for public-facing websites, buying a premium accessibility scan doesn’t make sense. As we all know, scans or “ADA website checkers” are limited. They can only flag 20–25% of issues under WCAG 2.1 AA success criteria. And any issues that are flagged still need to be…

“ADA website” litigation is no longer new. With years of demand letters and lawsuits documenting that accessibility is essential both for access and compliance, how have The Big 4 platforms (Wix, SquareSpace, Godaddy Website Builder, Shopify) responded? Below I analyze the materials put forth by each major platform and then…

There are three noteworthy updates/developments to the ADA website compliance landscape for 2023. Decrease in litigation DOJ Title II regulation WCAG 2.2 release Litigation Will Decrease First, litigation will continue to decline due to court decisions in California and New York that have been bad for plaintiffs. This doesn’t mean demand letters and…

The WCAG 2.2 can has been kicked since mid-2022, but at some point between now and early 2023, I’m convinced we will see the WCAG 2.2 working draft become an official release. What’s new in WCAG 2.2? Seven additional success criteria will be released under conformance level AA. Per the W3C, here is the WCAG…

Plaintiffs’ lawyers have abused the legal system for a long time, but after 5 years of ever increasing “ADA website” lawsuit filings (including templated claims filed in court), litigation has notably slowed. Per ADATitleIII.com, the number of ADA Title III lawsuits filed in federal court by the end of June…

As I was waiting for my flight back to DFW to board, I saw three women signing to each other. When I went to my seat, one of them was right next to me and I wrote her a message on my phone to ask, “Will it bother you if…