Mar 22Market Problem: Website Accessibility Services Aren’t Tailored to Prevent ADA LawsuitsIn Part I of this two-part article, I explained why the website accessibility market is confusing. Now let’s discuss the main problem with the marketplace: misalignment. Most website owners (in the United States) are seeking out web accessibility services to respond to or prevent litigation. Stated another way, systematic…Ada Website Compliance6 min readAda Website Compliance6 min read
Feb 24Why is the Website Accessibility Market So Confusing?ADA website litigation is what drives most buyers into the website accessibility market, but once buyers start researching which products and services to go with, things get tricky. One reason is because the sellers vary greatly in what they’re offering. All of the products and services have the common…Website Accessibility5 min readWebsite Accessibility5 min read
Jan 24How to Stop ADA Website Accessibility LawsuitsWebsite owner / operators from the smallest restaurants in California to globally recognized corporations are frustrated with “ADA website” litigation. They get sued. They get an audit. Some work is done. And they get sued again. Why are they still being sued? Because they’re not remediating or fixing the accessibility…Ada Website2 min readAda Website2 min read
Dec 7, 2022Paying For Automated Website Accessibility Scans Doesn’t Make SenseIf you think about it, for public-facing websites, buying a premium accessibility scan doesn’t make sense. As we all know, scans or “ADA website checkers” are limited. They can only flag 20–25% of issues under WCAG 2.1 AA success criteria. And any issues that are flagged still need to be…Website Accessibility3 min readWebsite Accessibility3 min read
Dec 5, 2022Website Builder Accessibility: How Have Big Platforms Responded to ADA Compliance Litigation?“ADA website” litigation is no longer new. With years of demand letters and lawsuits documenting that accessibility is essential both for access and compliance, how have The Big 4 platforms (Wix, SquareSpace, Godaddy Website Builder, Shopify) responded? Below I analyze the materials put forth by each major platform and then…Ada Website6 min readAda Website6 min read
Dec 2, 2022ADA Website Compliance in 2023There are three noteworthy updates/developments to the ADA website compliance landscape for 2023. Decrease in litigation DOJ Title II regulation WCAG 2.2 release Litigation Will Decrease First, litigation will continue to decline due to court decisions in California and New York that have been bad for plaintiffs. This doesn’t mean demand letters and…Ada Website Compliance3 min readAda Website Compliance3 min read
Dec 2, 20222023 Website Accessibility: WCAG 2.2 AA New Success Criteria (vs. 2.1)The WCAG 2.2 can has been kicked since mid-2022, but at some point between now and early 2023, I’m convinced we will see the WCAG 2.2 working draft become an official release. What’s new in WCAG 2.2? Seven additional success criteria will be released under conformance level AA. Per the W3C, here is the WCAG…WCAG2 min readWCAG2 min read
Aug 27, 2022Website Accessibility Litigation Slowing Down Headed into 2023Plaintiffs’ lawyers have abused the legal system for a long time, but after 5 years of ever increasing “ADA website” lawsuit filings (including templated claims filed in court), litigation has notably slowed. Per ADATitleIII.com, the number of ADA Title III lawsuits filed in federal court by the end of June…Ada Website3 min readAda Website3 min read
Oct 21, 2021#DeafNation: How My Flight Back to DFW Brought Me to the Irving ExpoAs I was waiting for my flight back to DFW to board, I saw three women signing to each other. When I went to my seat, one of them was right next to me and I wrote her a message on my phone to ask, “Will it bother you if…Deaf Nation2 min readDeaf Nation2 min read
Jul 14, 2021Overdue: FCC Needs to Upgrade Video Relay Services for Deaf CommunitySummary: The FCC makes a decision on compensation for Video Relay Service (VRS) providers soon. The deadline for comments is July 15, 2021. If VRS providers don’t receive adequate compensation, communications access for the deaf and hard of hearing community suffers. At the end of your article, you can find…FCC5 min readFCC5 min read