How to Stop ADA Website Accessibility Lawsuits

Website owner / operators from the smallest restaurants in California to globally recognized corporations are frustrated with “ADA website” litigation.

They get sued.

They get an audit.

Some work is done.

And they get sued again.

Why are they still being sued?

Because they’re not remediating or fixing the accessibility issues that plaintiffs’ lawyers are looking for first.

It really is that simple.

The Very Simple Answer to Stopping Litigation

So how do you significantly reduce your risk of litigation?

Again, fix those commonly claimed issues.

Why is this not already happening?

Because accessibility providers aren’t selling services that are specifically designed to address litigation.

Rather, the sell is a WCAG 2.1 AA audit.

An audit usually takes a month to be delivered.

And then remediation takes at least two months (usually longer).

That’s too long.

Also, the audit is comprehensive — it covers all accessibility issues per WCAG which means remediation teams aren’t focused in on the issues that present the most risk.

Which is all to say, again, the answer to stopping “ADA website” lawsuits is to aggressively fix the accessibility issues that are most commonly claimed in litigation.

What to do?

1. Read through complaints and demand letters from the 10 most active law firms and find out which accessibility issues are claimed most frequently.
2. Hire an accessibility service provider to conduct an audit.
3. Sort through the issues that are most commonly claimed and prioritize remediation for those first.
4. Train your developer and content manager on accessibility.
5. Work through remediation on the pages that are at most risk of litigation.

Or buy the ADA Compliance Course (created by yours truly). It’s like an SOP (step-by-step instructions) that you can give your team for improving your website’s accessibility and reducing your risk of litigation.

Your team will learn how to find (audit) and fix (remediate) the most commonly litigated accessibility issues as they go through the course.